COVENANT MERCY HEALTH
Finance committee · Patient balances 120 days past first bill
| Accounts | 61,400 |
| Balance outstanding | $184M |
| Balance owed by patients at or below 200% of the poverty line | 58% |
| Free care at or below | 200% of the poverty line |
| Charges capped at the amount generally billed, to | 400% of the poverty line |
| Nationally, patients with unaffordable bills who receive charity care | 29% |
| Sale terms | Outright; buyer may sue |
| Policy | Cash collected, year | Days in A/R | Fees and legal cost |
|---|---|---|---|
| Current process | $28.2M | 54 | $7.0M |
| Screen for charity care | $10.6M | 51 | $2.6M |
| Sell the debt | $9.0M | 49 | $0 |
| File suits | $29.3M | 54 | $7.7M |
What the analyst was told
What the analyst was told
What the patient was told
You got sick.